CUSTOMER CARE
Mistry Visuals is my independent art studio, where I create original artwork with a focus on expressive African art, wildlife, landscapes, figurative work, spiritual art and detailed drawings.
Each piece is individually created with care, precision and a strong appreciation for storytelling, individuality and artistic expression.
Yes. I specialise in original, one-of-a-kind artwork. Each piece is individually created by me and is not a mass-produced print.
I create artwork using a range of high-quality traditional mediums, including coloured pencils, graphite, acrylics, watercolours and fine inks.
The medium used for each piece is stated on its individual product page.
I offer artwork in a variety of sizes, including:
Please check each individual artwork page for the exact dimensions and medium.
No. My artwork is sold unframed, allowing you to choose a frame that complements your personal style, interior and display space.
Yes. I welcome custom and personalised artwork depending on the project.
If you have a particular subject, concept or idea in mind, please contact me to discuss your requirements.
Completion time depends on the size, medium and complexity of the commission.
Once we have discussed your requirements, I will provide an estimated completion timeframe before the project begins.
I carefully prepare and securely package every original artwork using appropriate protective materials before dispatch.
I take great care to help ensure that your original artwork arrives safely and ready to be enjoyed or framed.
Yes. Free worldwide shipping is included with every order, subject to Royal Mail service availability for the destination.
I include the cost of standard shipping within my artwork prices, so there is no separate shipping charge added to your order.
International customers may be responsible for customs duties, import taxes, VAT or other charges imposed by their destination country.
Please see my Shipping & Returns page for full details.
You can purchase my artwork securely through the website using the payment methods available at checkout.
Payments are processed securely through Stripe, and I do not store your full payment card details.
Please see my Payment & Security page for further information.
Absolutely. Original artwork can make a meaningful and distinctive gift for birthdays, anniversaries, weddings, housewarmings and other special occasions.
If you are looking for a particular subject or style, explore my collection or contact me to discuss available artwork.
All artwork and associated images are protected by copyright and remain my intellectual property unless otherwise stated.
Purchasing an original artwork does not transfer copyright or reproduction rights.
If you are interested in commercial use, licensing or reproduction rights, please contact me to discuss your requirements.
I do not offer voluntary returns or refunds beyond rights that customers may have under applicable consumer law.
If your artwork arrives damaged, faulty or is not as described, please contact me as soon as possible.
For full information, please see my Shipping & Returns page.
If you have a question about an artwork, purchase, custom project or anything else, please use my Contact page.
I will be happy to assist you.